Refund policy

We want you to be completely satisfied with your purchase. For items in our inventory (excluding Trade Show and Special Order categories), you may return your order within 7 business days of receiving it. To qualify for a refund, all items from the transaction must be returned. Partial returns will be credited to your account. Please note that return shipping costs are the responsibility of the purchaser.
 
All returns can be made via special request by contacting the Programs Department at programs@hfcustomsolutions.com.
 
Direct exchanges will not be allowed. You must process a return and then place a new order for the product you wish to get instead.